Terms and Conditions | Your Trusted Health Partner

Welcome to Lyfe RX

At Lyfe RX, we believe that your health journey deserves the highest level of care and transparency. Our Terms and Conditions outline the framework that ensures your experience with us is safe, secure, and satisfying. By engaging with our services, you are entering a partnership built on trust and mutual respect.

Understanding Our Commitment

Effective from December 30, 2024, these terms govern your use of our website and services. We provide healthcare-related products and services, including prescription medications, telehealth consultations, and lab testing, all compliant with applicable laws and regulations. Our aim is to empower you with the information you need to make informed decisions about your health.

Your Responsibilities

As you embark on this journey with us, we ask you to:

  • Be Honest: Provide accurate and complete information during registration and medical intake.
  • Stay Informed: Understand that our services do not establish a physician-patient relationship.
  • Maintain Confidentiality: Safeguard your account credentials and report any unauthorized access.

Medical Disclaimers

Your health is paramount to us. However, please note:

  • This platform is not a substitute for professional medical advice. Always consult a healthcare provider regarding your medical conditions.
  • Compounded medications are prepared by licensed pharmacies and are not FDA-approved for safety or efficacy.

Our Products and Services

Lyfe RX offers a range of healthcare products, including:

  • Prescription Medications: Accessible only after completing a medical intake form and obtaining approval from a licensed healthcare provider.
  • Pricing and Payment: All prices are subject to change, and full payment is required at the time of purchase.
  • Shipping: We utilize secure shipping methods to ensure your products arrive safely.

Your Privacy Matters

We value your privacy and handle your data in compliance with HIPAA regulations. For more details, please refer to our Privacy Policy.

Refund and Return Policy

We adhere to a strict no-refund policy for all sales of products and services. You acknowledge that you are paying for services rendered by licensed professionals and for prescription products prepared by our partner pharmacies. Any requests for refunds will be evaluated on a case-by-case basis and will be at the sole discretion of Lyfe RX.

Prohibited Uses

To maintain a safe environment, you agree not to:

  • Use our services for unlawful purposes.
  • Misrepresent your identity.
  • Attempt unauthorized access to our systems.

Intellectual Property

All content on our website is owned by or licensed to Lyfe RX, and any unauthorized use is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Lyfe RX is not liable for any damages arising from your use of our services.

Contact Us

If you have any questions or concerns about these Terms, please reach out:

  • Email: support@thelyferx.com
  • Phone: 972-534-5657
  • Address: 12600 Hill Country Blvd Suite R130 #5003, Bee Cave, TX 78738

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Lyfe RX — together, we’ll navigate your health journey with trust and care.